Terms of Service

Clear Terms,
Fair Partnership

Effective Date: January 2026 · Last Updated: 2026

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How We Work Together

Terms That Govern Our Services

These Terms of Service govern your use of Bright TeamHub services, website, and software products. By using our services, you agree to these Terms.

Clear Agreements

Every project starts with an agreed scope and pricing

Milestone Payments

Structured payments tied to project milestones

Timely Delivery

We communicate updates clearly throughout the project

Please read these Terms carefully before engaging our services. If you have questions, reach us on WhatsApp or email before proceeding.

1

Services We Provide

Bright TeamHub provides software development services including:

Website development
Mobile application development
School management systems
Booking and reservation systems
Custom dashboards and internal tools
Payment integration services
Other custom software solutions
2

Project Engagement

All projects begin only after:

Agreement on scope of work
Confirmation of pricing
Payment of required deposit (usually 50% or agreed amount)

Work does not begin without initial payment unless otherwise agreed in writing.

3

Payments

Payments must be made according to agreed milestones
Final delivery may be withheld until full payment is completed
All payments are non-refundable once development has started
4

Client Responsibilities

Clients are responsible for:

Providing accurate and complete project requirements
Supplying necessary content (text, images, data)
Timely feedback during development
Ensuring legal compliance of their content

Delays caused by clients may affect delivery timelines without affecting our payment schedule.

5

Delivery Timeline

Project timelines are estimates, not guarantees. Delays may occur due to:

Scope changes
Delayed client feedback
Technical complexity or requirements

We will always communicate delays clearly and agree on revised timelines together.

6

Ownership

After full payment:

The client owns the final delivered product
Bright TeamHub may retain the right to showcase the project in our portfolio unless agreed otherwise
7

Refund Policy

Due to the nature of software development, payments are generally non-refundable.

Payments are non-refundable once development has started
Refunds are not issued for completed or partially completed work
8

Maintenance and Support

Post-delivery support may include:

Bug fixes
Minor updates
Guidance on usage

Major new features or additional modules may require separate charges.

9

Limitation of Liability

Bright TeamHub is not responsible for:

Business losses due to software usage
Data loss caused by client actions or misuse
Third-party service failures (e.g., Paystack, hosting providers)
10

Third-Party Services

Our systems may integrate with:

Payment gateways (Paystack, Flutterwave)
Hosting providers
APIs and external services

We are not responsible for downtime, errors, or issues arising from third-party services.

11

Termination

We may suspend or terminate services if:

Payments are not made as agreed
These Terms are violated
Abuse or misuse of our systems occurs
12

Changes to Terms

We may update these Terms at any time. Updates will be posted on this page with a revised date. Continued use of our services after changes constitutes acceptance of the updated Terms.

13

Contact Information

For questions regarding these Terms, reach us through:

Bright TeamHub

Email
info@brightteamhub.com.ng
Phone
+234 704 816 0861
Location
Abuja, FCT, Nigeria

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